〇：Completing the Business Impact Analysis

Of the steps listed in this question, completing the Business Impact Analysis is the highest priority. The BIA is essential in determining the most critical business functions and identifying the threats associated with them. Qualitative and quantitative data must be collected, analyzed, interpreted, and presented to management.

×：Test and Drill Plan

Test and drill is wrong because it is part of the last step in disaster recovery and contingency planning. Because the environment is constantly changing, it is important to test your business continuity plan on a regular basis. Testing and disaster recovery drills and exercises should be performed at least once a year. The exercises should be done in sections or at specific times that require logistical planning, as most firms cannot afford these exercises to disrupt production or productivity.

×：Determining alternatives for off-site backup facilities

This is incorrect because it is part of the contingency strategy that is done in the middle of the disaster recovery and contingency planning process. In the event of a major disaster, an alternate off-site backup capability is required. Typically, contracts are established with third-party vendors to provide such services. The client pays a monthly fee to retain the right to use the facility when needed and then pays an activation fee when they need to use that facility.

×：Organize and prepare related documentation

This is incorrect because the relevant documentation is organized and created around the time the disaster recovery and contingency planning process is completed. Procedures should be documented. This is because time-consuming schedules are confusing when they are actually needed. Documentation should include information on how to install images, configure the operating system and server, and install utilities and proprietary software. Other documentation should include call trees and contact information for specific vendors, emergency agencies, off-site facilities, etc.

〇：Regular training to change employee attitudes

Behavior-directed controls are intended to direct the behavior required of employees as part of organizational management. Regular training that changes employee awareness falls under the action-directed type. Therefore, the correct answer is “Regular training to change employee attitudes”.

×：Remotely directed defenses using drone audits

This falls under reinforcing (compensating) defensive measures.

×：Defensive measures to be behavioral psychological barriers due to physical barriers

This is a physical (physically) defensive measure.

×：Developing recurrence prevention measures to review certain actions

This is a corrective measure.

This is a “non-ethics item” question.

A statement is made by the Internet Activities Board (IAB) to those who use the Internet about the correct use of Internet resources.

• Attempting to obtain unauthorized access to Internet resources.
• Disrupting the intended use of the Internet.
• Wasting resources (people, capabilities, and computers) through such activities.
• Destroying the integrity of computer-based information.
• Violating the privacy of users.

Defense-in-Depth is the concept that protection should not be monolithic, but should be multi-layered in all aspects. The term “defense-in-depth” comes close to the alternative, as multiple layers of protection are required to protect against a single vulnerability.

Student numbers, which are left to the control of each school, cannot be considered privacy information because they are not sufficient information to identify an individual.

〇：Trademarks

Intellectual property can be protected by several different laws, depending on the type of resource. Trademarks are used to protect words, names, symbols, sounds, shapes, colors, or combinations of these, such as logos. The reason a company registers one of these trademarks, or a combination of these trademarks, is to represent their company (brand identity) to the world. Therefore, the correct answer is “trademark”.

×：Patent

A patent is a monopoly right to use a technology for something that is very difficult to invent, such as a medicine.

×：Copyright

A copyright is a right to something that is not technical, such as music or a book, but something that is thought up and created.

×：Trade Secrets

Trade secrets are information that is useful and confidential as a business activity, such as customer information, product technology and manufacturing methods.

〇：Social Engineering

Social engineering is an attack that invites human error rather than system. It occurs regardless of system architecture and installed software.

×：DDoS Attacks

A DDoS attack is a mass DoS attack against a target website or server from multiple computers.

×：Ransomware

Ransomware is malware that freezes data by encrypting it and demands a ransom from the owner.

×：Zero-day attacks

A zero-day attack is an attack on a vulnerability that was disclosed before it was fixed.

Measures have been implemented to reduce the overall risk to an acceptable level. However, no system or environment is 100% safe, and risks remain with all countermeasures. The residual risk after countermeasures have been taken is called residual risk. Residual risk is different from total risk. Total risk is the risk of not implementing countermeasures. While total risk can be determined by calculating (threat x vulnerability x asset value = total risk), residual risk can be determined by calculating (threat x vulnerability x asset value) x control gap = residual risk. The control gap is the amount of protection that the control cannot provide.

〇：DDoS attacks

Availability is one of the properties of the CIA triad that indicates service continuity. An attack that threatens the continuity of service corresponds to a DDoS attack that sends a large number of requests and causes a service outage. Therefore, the correct answer is “DDoS attack”.

×: Wheeling

Whaling is a spear-phishing attack that targets a socially recognized person or organization.

×: TOC/TOU

TOC/TOU is a software bug that occurs when the system is modified between the time a condition is checked and the time the results of that check are used. In many cases, the attack replaces one file with another between looking for the file and reading the file.

×: DRAM

RAM (Random Access Memory) is memory used for CPU and screen displays, etc. DRAM is RAM that is only stored for short periods of time and requires periodic refreshing.

Service Organization Control (SOC) is a rule established by the American Institute of Certified Public Accountants (AICPA) to assure the internal control of the party contracted to perform services. Sometimes, work is contracted out to other firms. In order to guarantee the quality of its own work, the company that is contracted to perform the work must also have appropriate controls in place. For this reason, we check the internal control of the outsourcing company to which the work is outsourced.

• SOC-1 (Internal Control over Financial Reporting (ICFR)) Audits the accounting of the trustee company.
  SOC-2 (Trust Services Criteria): Checks security and other controls other than accounting for the fiduciary company. Usually takes six months to complete.
  SOC-3 (Trust Services Criteria for General Use Report) Confirms security and other controls other than accounting for unspecified persons (users).

〇：ISO / IEC 27005 – Guidelines for Bodies Providing Audits and Certification of Information Security Management Systems

The ISO / IEC 27005 standard is a guideline for information security risk management. ISO / IEC 27005 is an international standard on how risk management should be implemented within the framework of an ISMS.

×：ISO / IEC 27002 – Code of practice for information security management

This is not correct because it is a code of practice for information security management. Therefore, it has the correct mapping. ISO / IEC 27002 provides best practice recommendations and guidelines for starting, implementing, or maintaining an ISMS.

×：ISO / IEC 27003 – ISMS Implementation Guidelines

This is incorrect as it is a guideline for ISMS implementation. Therefore, it has the correct mapping. Focuses on the key aspects necessary for the successful design and implementation of an ISMS according to ISO / IEC 27001:2005. It describes the ISMS specification and design process from its inception to the creation of an implementation plan.

×：ISO / IEC 27004 – Guidelines for Information Security Management Measurement and Metrics Framework

This is incorrect because it is a guideline for an information security management measurement and metrics framework. Therefore, it has the correct mapping. It provides guidance on the development and use of measures to assess the effectiveness of an ISMS and a group of controls or controls, as specified in ISO / IEC 27001.

〇：COBIT defines IT goals, ITIL provides process-level procedures

COBIT is a framework developed by ISACA (formerly the Information Systems Audit and Controls) and the IT Governance Institute (ITGI). It defines goals for controls, not just security needs, to ensure that IT is properly managed and that IT is responsive to business needs. The IT Infrastructure Library (ITIL) is the de facto standard for IT service management best practices. A customizable framework, ITIL provides goals, the general activities required to achieve these goals, and the input and output values for each process required to achieve these determined goals. In essence, COBIT addresses “what needs to be accomplished” and ITIL addresses “how to accomplish”.

×：COBIT is a model of IT governance, ITIL is a model of corporate governance.

While COBIT can be used as a model for IT governance, ITIL is wrong because it is not a model for corporate governance. In fact, the Committee of Sponsoring Organizations of the Treadway Commission (COSO) is a model of corporate governance. COBIT is derived from the COSO framework. COBIT can be thought of as a way to accomplish many COSO goals, but only from an IT perspective. To achieve many of the goals addressed in COBIT, organizations can use ITIL, which provides process-level steps to achieve IT service management goals.

×：COBIT is a model for corporate governance, ITIL is customizable for IT service management.

As mentioned above, COBIT is incorrect because it can be used as a model for IT governance, not corporate governance. COSO is a model of corporate governance. The second half of the answer is correct. ITIL is a customizable framework and is available as either a series of books or online for IT service management.

×：COBIT provides a business objectives framework, ITIL provides an IT service level objectives framework.

This is inappropriate because COBIT defines the control objectives that should be used to properly manage IT, enabling IT to address business needs as well as IT security needs. ITIL provides steps to achieve IT service management goals related to business needs. ITIL was created because of the increased reliance on information technology to meet business needs.

HIPAA covered entities and the organizations and individuals who assist them in their business are treated in the same manner as HIPAA covered entities. Health care providers, health information clearinghouses, and health insurance plans are covered entities. Developers of health apps are responsible as programmers rather than holders or plan holders of bodily information. They may not be covered by HITECH, which focuses on how body information is managed. Therefore, the correct answer is “health app developer”.

It is not necessary to know the detailed HITECH requirements. You can classify them based on whether or not you are dealing with information and answer the questions by process of elimination.

〇：Conduct business impact analysis

While no specific scientific equation must be followed to create a continuity plan, certain best practices have been proven over time. The National Institute of Standards and Technology (NIST) organization is responsible for developing and documenting many of these best practices so that they are readily available to all. NIST outlines seven steps in Special Publication 800-34 Rev 1, Continuity Planning Guide for Federal Information Systems. Conduct a business impact analysis. Identify preventive controls. Develop a contingency strategy. Develop an information systems contingency plan. Ensure testing, training, and exercises of the plan. Ensure the plan is maintained. Conduct a business impact analysis by identifying critical functions and systems and prioritize them as needed. It also includes identifying vulnerabilities and threats and calculating risks.

×：Identify preventive controls

Wrong because critical functions and systems are prioritized and preventive controls need to be identified after their vulnerabilities, threats, and identified risks (all of which are part of a business impact analysis). Conducting a business impact analysis involves step 2, which is to create a continuity plan, and step 3, which is to identify preventive controls.

×：Develop a Continuity Plan Policy Statement

This is incorrect because you need to create a policy that provides the guidance needed to develop a business continuity plan and assigns authority to the roles needed to perform these tasks. This is the first step in creating a business continuity plan and is done before identifying and prioritizing critical systems and functions that are part of the business impact analysis.

×：Create contingency strategies

Creating a contingency strategy is incorrect because it requires formulating a method to ensure that systems and critical functions are brought online quickly. Before this can be done, a business impact analysis must be performed to determine critical systems and functions and prioritize them during recovery.

Sabotage is an attack by an insider.

〇：Parallel testing or full interruption testing

A Business Impact Analysis (BIA) is considered a functional analysis where the team gathers data through interviews and documentation sources. Document business functions, activities, and transactions. Develop a hierarchy of business functions. Finally, a classification scheme is applied that indicates the level of importance of each individual function. Parallel and full interruption tests are not part of the BIA. These tests are performed to ensure the ongoing effectiveness of the business continuity plan to accommodate the constantly changing environment. While full interruption testing involves shutting down the original site and resuming operations and processing at an alternate site, parallel testing is performed to ensure that a particular system will actually function properly at the alternate off-site function.

×：Application of a classification scheme based on criticality levels.

This is incorrect because it is performed during a BIA. This is done by identifying a company’s critical assets and mapping them to characteristics such as maximum allowable downtime, operational disruption and productivity, financial considerations, regulatory liability, and reputation.

×：Gathering information through interviews

This is not correct as it is done during the BIA. The BCP committee does not truly understand all business processes, the steps to be taken, or the resources and supplies those processes require. Therefore, the committee should collect this information from people in the know, which are department heads and specific employees within the organization.

×：Document business functions

This is incorrect because the BCP committee makes this part of the BIA. Business activities and transactions must be documented. This information can come from department managers and specific employees who are interviewed or surveyed. Once the information is documented, the BCP committee can conduct an analysis to determine which processes, equipment, or operational activities are most critical.

〇：Business Case

The most important part of establishing and maintaining a current continuity plan is management support. Management may need to be convinced of the need for such a plan. Therefore, a business case is needed to obtain this support. The business case should include current vulnerabilities, legal obligations, current status of the recovery plan, and recommendations. Management is generally most interested in cost-benefit issues, so preliminary figures can be gathered and potential losses estimated. Decisions about how a company should recover are business decisions and should always be treated as such.

×：Business Impact Analysis

Incorrect because the Business Impact Analysis (BIA) was conducted after the BCP team gained management’s support for its efforts. A BIA is conducted to identify areas of greatest financial or operational loss in the event of a disaster or disruption. It identifies the company’s critical systems required for survival and estimates the amount of downtime the company can tolerate as a result of a disaster or disruption.

×：Risk Analysis

Incorrect, as this is a method of identifying risks and assessing the potential damage that could be caused to justify security protection measures. In the context of BCP, risk analysis methods should be used in a BIA to identify which processes, devices, or operations are critical and should be recovered first.

×：Threat reports

The answer is wrong because it is unintended. However, it is important for management to understand what the actual threats are to the enterprise, the consequences of those threats, and the potential loss value for each threat. Without this understanding, management pays lip service to continuity planning and in some cases may be worse than if it did not plan because of the false awareness of security it creates.

〇：To create an overview of business functions and systems

Outlining business functions and systems is not a reason to create and execute a disaster recovery plan. While these tasks are likely to be accomplished as a result of the disaster recovery plan, they are not a valid reason to implement the plan compared to other answers to the question. Usually occurring during the planning process, simply outlining business functions and systems is not enough to develop and implement a disaster recovery plan.

×：To create post-disaster recovery procedures

It is not correct to develop and implement a disaster recovery plan because providing post-disaster recovery procedures is a good reason to do so. In fact, this is exactly what a disaster recovery plan provides. The goal of disaster recovery is to take the necessary steps to minimize the impact of a disaster and ensure that resources, personnel, and business processes can resume operations in a timely manner. The goal of a disaster recovery plan is to handle the disaster and its consequences in the immediate aftermath.

×：To back up data and create backup operating procedures

Inappropriate, because not only backing up data but also extending backup operations is a good way to develop and implement a disaster recovery plan. When considering a disaster recovery plan, some companies focus primarily on backing up data and providing redundant hardware. While these items are very important, they are only a small part of a company’s overall operations. Hardware and computers need people to configure and operate them, and data is usually not useful unless it can be accessed by other systems or outside entities. All of these may require backups as well as data.

×：To establish emergency response procedures

This is incorrect because there are good reasons to establish and implement a disaster recovery plan, and providing emergency response procedures is a valid reason. Disaster recovery plans are implemented when everything is in emergency mode and everyone is scrambling to get all critical systems back online. Carefully written procedures will make this entire process much more effective.

Translated with www.DeepL.com/Translator (free version)

The EU Data Protection Directive is a very aggressive privacy law. Organizations must inform individuals how their data is collected and used. Organizations must allow people to opt out of data sharing with third parties. Opt-in is required to share the most sensitive data. No transmissions from the EU unless the recipient country is found to have adequate (equivalent) privacy protections, and the U.S. does not meet this standard.

〇：System logs that operate and are acquired on a daily basis

It is necessary to show that the logs are different from common usage in order to determine whether the access is unauthorized or not. Also, it is less reliable as legal evidence regarding logs that are not routinely obtained.

×：System logs from sophisticated products that comply with international standards

Market sophistication is not a requirement for legal evidence. Conversely, it is unlikely that software developed in-house cannot be used for legal archives.

×：System logs printed and stored as physical media

Whether or not logs are printed is not necessarily a legal requirement. Since the records are printed out as software, they are not purely physical evidence.

×：System logs close to the infrastructure recorded at the OS layer

Logs close to the OS layer have greater systemic traceability, but they are also less relevant to user operations and are not suitable as evidence of unauthorized access.